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Poor wi fi coverage

Scouser
Contributor
Contributor

I have the EE smart hub plus router changed from the old EE router in May the speeds coming into the house consistently over 500mps but since I've been using this router have had to phone tech support frequently as my WiFi speeds to all my devices keep dropping or disconnecting from my devices I find turning the router of at the plug for a few minutes sorts the problem out for a few weeks but have been having to turn the router off every few days now as the WiFi speeds keep dropping and disconnecting from my devices each time I phone the EE support they tinker with the router settings which helps for a few days then the same problem starts over again can anyone help or advise with this problem as I just keep going in circles when I phone EE about this

11 REPLIES 11

Thank you for your help with this much appreciated thank you

Leanne_T
EE Community Support Team

You're very welcome @Scouser 

Have a lovely weekend and I hope you get sorted soon 🙂

Leanne.