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Poor Network Connection

Netreyu
Investigator
Investigator

‎12-10-2024 03:44 PM

I've been using EE for a while now and about 2 months ago my connection dropped, and I was left without any WiFi for 3 weeks. Since then I've managed to regain connection but it is very bad. I will get up to 2000 ping in games and be disconnected immediately.

I've tried several ways to get in contact and I am on my last nerve. Does anyone know how to fix this? I'm connected via ethernet router and it is in mint condition.

 

0 Helpful
10 REPLIES 10
XRaySpeX
EE Community Star
EE Community Star
In response to Netreyu

‎17-10-2024 06:09 PM

We might be able to show you how how to fix the issue yourself but only if you supply us with the info requested & any other pertinent info. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful