My broadband charge is £33.99 pm in march I paid 3 payments April was normal 33.99 and may I was told I had to pay £75.95 which would cover two months yet I got charged £33.99 in may. The website is always down because people are starting to realise they are being conned I was moved from bt to ee without my knowledge and had to pay almost £200 to reconnect my broadband last year in the six weeks holiday which took over a week single mother with two children one with needs, regardless no one has a spare £200 this company ought to be ashamed of themselves. Everytime I call they say we do not have an account in your name put me on hold then come back and say ahh sorry where you previously with bt. Absolute scam if I don’t get a call regarding my numerous complaints I will be taking it further everytime I access my online app it’s getting worked on I don’t believe it for a second the “it’s being worked on “ will be the people your scamming.
I want out of this contract I was put in by another company not with my consent because there incapable
