Parental Controls

Almamay5 · ‎29-03-2024

Hi,

Anyone else unhappy that broadband parental controls are not available for "legacy accounts"? I upgraded my broadband only in November thinking I would have access to the parental controls that are heavily advertised. But no. I don't have access to this feature and I have a 14 year old and want to use it. I have to wait to renew my contract when he will be 16.

So 18 years of loyalty gets you nowhere.

XRaySpeX · ‎29-03-2024

Not particularly, esp. as the EE app for EE New BB doesn't work too well!

Have a look at OpenDNS Family Shield . It only needs the DNS changing on your router & does not require you to install s/ware on your kid's devices.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Almamay5 · ‎29-03-2024

Thank you. I shall look into it.

XRaySpeX · ‎29-03-2024

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Almamay5 · ‎29-03-2024

I'm not sure. I need to set it up first, if I can. I am neurodiverse and already I'm a bit stuck. Will keep trying.

XRaySpeX · ‎29-03-2024

Which router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Almamay5 · ‎14-04-2024

I have an EE Smart Router.

I wasn't well for a while and I'm going to try and pick this up again. I just want to ban YouTube and games as that is all my kid does now. Constant arguments.