Openreach Modem?

[ShireGolfer]

I just agreed to change broadband providers today. I’m moving to EE broadband from plusnet. I just got a text from EE saying to ensure my Openreach Modem is connected and showing green.

I haven’t got an Openreach modem. My plusnet router just plugs directly into broadband/ phone wall socket. 

Do I need an Openreach Modem for EE brodband to work?

[Mustrum]

@ShireGolfer  those instructions are for those with Full Fibre.

What product did you order from EE?

[ShireGolfer]

Fibre 36 Essentials is the name of the package

[XRaySpeX · Accepted solution]

Which router are you using? Weren't your sent an EE router by EE?

You don't have or need an OR modem. You have ordinary Fibre (FTTC/VDSL) BB delivered at your BT phone wall socket directly to your router which incorporates a VDSL modem.

[ShireGolfer]

It has still to be delivered. I’m getting the Smart Hub Plus from EE. Thanks for explaining 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.