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Community Activity
Xbox Game Pass code not received - Xbox Series S bundle
Hi, I purchased the Xbox Series S bundle (with EE game card and Xbox Game Pass) on 23rd March, I received my EE game card almost immediately by text but haven't heard anything else about the Xbox Game Pass. I spoke to customer services on the phone l...
Billing address change
How can I change my billing address and post code. I have been trying but it’s not responding
Apple Watch Mobile Service setup headache
So, I've got an iPhone 16 Pro with an EE contract, and an Apple Watch Ultra 2 that I'm trying to set up cellular with.Both devices have the latest software and when trying to set up via My Watch, buying the eSim for the watch etc through EE, but I ke...
Mobile
Looking monthly contract mobile up front no cost
Inclusive extras changed
Same thing happened to me, I’ve had a specific roam further on my account for years, I’ve had no notice by letter email or text except last night during my flight to the USA that they’ve changed me to the new roaming system and put me on eu roaming, ...
Resolved! Broadband contract doesn't shown on my Credit Report
Hi there, around 2 years now when I started focusing on my Credit Score. Final goal is a mortgage. Every contract what I've taken out in the past is visible on my report.Previous broadband with TalkTalk or recent mobile phone contract with Three UK. ...
Smart Home Monitoring - no confirmation email
Hi,I ordered the Smart Home Monitoring Essentials plan for a House (£30pm) on Tues 25 Feb 2025. I already have a EE TV and Broadband package. As such, I received a "thank you for your order" email outlining the update to my monthly direct debit. Howe...
Travel Pass Not Functioning Properly
Last Tuesday we travelled to Thailand and I bought a 7 day roaming pass. Whilst I can access data I have not been able to send a txt or make a call, despite changing my spend cap to £20 as advised. All I get when trying to phone or access voicemail i...
£2.50 for itemised billing?
Anyone can explain why ee charges for itemised billing? And how to remove it?
Urgent
The first payment for the phone I ordered came our my bank last night but I have had 0 confirmation that it has been ordered or anything but the money has came out my account what does this mean?
