06-02-2025 10:12 PM
Been nearly a month now and have not received the text, nothing in subscriptions, went into live chat and phone call and got no where with it, any suggestions as tried all routes but to no avail, thanks
Solved! See the answer below or view the solution in context.
07-02-2025 12:44 PM
@Excetto
When you log into the EE account (via website) can you click Your Products then look for the Content Partners section to add the Game Pass?
If you get a message from Microsoft saying you're activating 1 month free, don't worry, just continue and you'll receive an email with the correct time period on it.
Ali
06-02-2025 10:56 PM
I think claimed my 6-month game pass plans and subscriptions either through the app or online via the EE website.
07-02-2025 11:53 AM
Hi @Excetto
Welcome to the Community.
Usually you receive a text message with details to activate.
Alternatively, to activate your Xbox games pass just log into your EE online account (via the website, not the app), Select the Broadband and click on "plans & Subscriptions" at the top.
If you then choose the "gaming" section and click on Xbox Games Pass Ultimate. Followed by the subscription option it gives you.
Ali
07-02-2025 12:07 PM
Hello thanks for the reply
yes I’ve done this and it comes up with a £12 charge unfortunately, but have a screenshot from the order saying was meant to get 6 months free, and no text, thank you.
07-02-2025 12:44 PM
@Excetto
When you log into the EE account (via website) can you click Your Products then look for the Content Partners section to add the Game Pass?
If you get a message from Microsoft saying you're activating 1 month free, don't worry, just continue and you'll receive an email with the correct time period on it.
Ali