Noise from Pro extender

tnj · ‎18-10-2025

I have just noticed that one of my EE WiFi7 Pro extenders is making a very faint noise like a fizzing glass of drink from within the unit. I checked the others and some have a very faint noise and one is totally silent. Has anyone else experienced this and does it mean something is wrong?

Northerner · ‎19-10-2025

Hi @tnj

Try unplugged for 10 minutes mins.

If it still makes the noise speak to EE CS on 150 about a replacement.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎19-10-2025

Hi @tnj

Try unplugged for 10 minutes mins.

If it still makes the noise speak to EE CS on 150 about a replacement.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.