No transfer

yuba
Explorer

Customer of BT and now supposedly transferred to EE, but still not happened.

I was told I would be transferred on Monday, its now the end of Tuesday and it still hasn't happened.

Logging into my accounts just tell me I can't do anything as they need to finish my order!

Is there anyone here that can help as I really can't be bothered spending ages on chat or phone!

Account number: ***********

Order reference: **************

Thanks

[Mod edit: Please do not share account details as your posts are visible to the public. Thanks!]

2 REPLIES 2
yuba
Explorer

No one!!

Mustrum
EE Community Star
EE Community Star

@yuba   there is no account access on here, but if you give the Broadband Care team a call they should be able to help.

Contact us about your broadband and landline

Call us

Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm

 
From your EE mobile

150

From any other phone

0330 123 1105

Calls are free from an EE number. Charges may apply if you call from another network.

Text relay and sign language services

 
To make a text relay call using the Relay UK service, dial 18001 in front of the following number:
 

07953 966 150

 
Contact us through a sign language interpreter