2077260members
664online
1287363posts
Community Activity
£30 taken
Hi, I've also encountered a similar problem whereby I have ordered a pay monthly contract on a Samsung Galaxy S25 Ultra, the upfront payment has been taken, however I haven't received a confirmation email, so no tracking number, or order number, and ...
Resolved! My puk code i need
Cancelling an order for EE sim
I need to cancel an order on my account as for some reason the order went onto a family members sim instead of the main sim making the cost of my mobile bill double!I am unable to discuss over the phone and need this sorting asap before any money is ...
How to purchase add on for device with no browser?
I have a data only sim which I have installed in a bike computer. I have come to buy an add on for some more data for the first time. I have gone on the internet and topped up my account with £5 (via my non EE phone). When I come to try and purchase ...
Leaving a review
Hi there!I had a great experience over a month ago and the agent was extremely helpful and solved my issue (no service for a month) and he managed to solve it in minutes after other agents had no clue how to fix. I’d really like for this to get back ...
Tracking my order
Hey I placed an order for iPhone 16 plus12/4/25 but heard nothing and tracking as no despatch details
‘Message us’ is not available in the app
hi, I was trying use the message us service in the app and it’s not showing, has this service been removed?
Connected - No Internet Access
Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...
No email confirmation
Hello I placed order for s25 on 13//4/2025 and herd nothing since getting a little concerned now as paid for upfront fee and don't have my device yet or any idea when it will be dispatched and delivered
Pay As you go
I am in Abroad but SIM is not working first 6 months it did work but now signal are gone not receiving any text issue with my what's app and other applications too how I can sort this out
