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New contract

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valdisz
Contributor
Contributor

‎29-08-2024 11:45 AM

You have already changed the payment for the new contract a long time ago. Today, that is, on August 29, the master is due to arrive. But he is still missing. I have a day off today to meet with the master to connect. Instead of 500mb, I still get 20mb. But since August 13, I have to pay for 500 MB already. Maybe you can figure it out. Thank you.

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valdisz
Contributor
Contributor
In response to XRaySpeX

‎31-08-2024 09:37 AM

In short, I'm shocked. Take my computer to the first floor to try Ethernet.
There was no need to connect because the Wi-Fi signal is very strong. Under contract 500Mbps. Give me advice on what to do. My desk is on the 2nd floor. And the signal getting there is very weak. Thank you.

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to valdisz

‎31-08-2024 10:28 AM

@valdisz That is the nature of wi-fi wireless signals. The further you get away the weaker the signal and the slower the speed, also in effect is objects between the Router and the Device, this is walls, furniture etc. The only 100% guarantee is Ethernet connection, or you have to look at mesh or boosting the wi-fi, but each comes with its own problems, and as you are fully focused on speed, then i personally am not going to advise either, you need to look and make up your own mind....

 

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