Netflix stating i have a VPN enabled

[Blueberry450]

Good morning all! Netflix have removed lots of shows from our list and just left the global shows as it thinks we are using a VPN. We are not nor never have... they say that I need to change the settings in my router that show up as though we have a VPN engaged.

Could anyone please explain to me how to change these settings? Thanks in advance!

[Alex_H]

Hi @Alexbarnes21,

Welcome to the EE Community

Have you tried the previous suggestion of turning the router off for 30 mins in order to be assigned a new IP address, to rule out of that is the issue? 

Is it just a specific device you are having the issue on, can you watch ok on other devices?

Alex