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Need help with Bufferbloat or fix?

ash2k
Explorer

Bad latency in games, constant ping spikes and packet loss. I was having these issues for awhile now and only recently did a buffer bloat test and as you can see the Upload latency is way higher than it should be and this is the problem. its the same wireless and wired so its nothing to do with my hardware. Is there a fix for this?net.png

7 REPLIES 7
Mustrum
EE Community Star
EE Community Star

@ash2k  11ms latency is pretty good and to be expected.

It increases when you max out the available bandwidth, it can be reduced by restricting the amount of traffic you send or receive on the line using a system called QOS. However to do so you will need a router with that capability. 

EE's latest router attempts to do this, but a good third party router has far more ability to control and fne tune in order to get the best results on your line.

 

HTH

I was more so talking about the 335ms upload latency which effects gaming 

Also I have the latest smart hub is there changes I can make in the settings to reduce the upload latency? and if not which 3rd party router would you recommend 

Mustrum
EE Community Star
EE Community Star

@ash2k  I don't have the latest router but Google suggests:

How to turn on gaming mode in EE?
 
 
Open the EE app. Select WiFi Controls from the Home screen. Tap WiFi Enhancer. Choose Game Mode.
 
As for a router, it depend if you have Digital Voice, if so you need the EE router. Then depending on your budget, have a look at Gaming routers from Asus or TP Link but others are also available, but asking on gaming forums for a more personalised recommendation.
Expect to do plenty of research, there are not quick easy fixes that I know of.
scgf
Valued Contributor
Valued Contributor

Xnip2024-07-25_20-14-25.png

This is my system. I'm on EE's 900Mbps package. I have my own router connected to the ONT - it is a TPLink ER605. I have a Mesh WiFi system connected to the router, in bridge mode - so the ER605 does all the hard work - NAT, DHCP etc..

It is crucial to use your own router and WiFi rather than what the broadband company supplies. The TPLink ER605 is only £49 on Amazon currently. I have three mesh WiFi units around the house so I get decent WiFi wherever I am.

scgf
Valued Contributor
Valued Contributor

Further to my post above, I am using the full fibre package from EE. @ash2k - are you on a FTTC product through your copper telephone line? If so, I would still use my own equipment - you can buy a Draytek Vigor 130 modem, which connects to the Openreach broadband socket in your home (I have one available), or a used Openreach fibre modem from Amazon or eBay. To that you connect your choice of Mesh WiFi. Alternatively you can put the EE-supplied box in bridge mode and connect a Mesh WiFi system to that. In this case the first Mesh box connected to the modem will perform the authentication with EE and will do the hard work like NAT and DHCP. That should improve your results.

XRaySpeX
EE Community Star
EE Community Star

@scgf : EE SHs don't have a bridge mode.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
scgf
Valued Contributor
Valued Contributor

Fair enough. You could use it as is, disable the WiFi and connect a decent Mesh WiFi system to it. Set the Mesh system to bridge mode. That would be far better than trying to use the SH router for WiFi. I see more complaints about broadband which relate to poor WiFi performance than anything else on various broadband forums and on Reddit. Most people don't appreciate that WiFi in the home doesn't really have anything to do with the broadband provider, other than it usually being provided by the supplied router. I was with Virgin Media and read no end of complaints, nearly all were to do with WiFi. I ran my VM router in bridge mode, connected my Mesh system and had rock solid internet access.