Community Activity

No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

SHTH by Investigator
  • 76 Views
  • 5 replies
  • 0 Helpful

Resolved! Phone purchase failure, transaction pending

Hello,I just tried to order a new sim-free iphone off the EE store, when I clicked pay and approved it via my banking app, it loaded and then said that something went wrong and to try again/different payment method. The transaction is currently pendi...

Eden2002 by Investigator
  • 266 Views
  • 5 replies
  • 0 Helpful

Guest Order No Confirmation

Ordered the Nintendo Switch 2 bundle this morning as a guest and haven't received a confirmation email.Checked Spam/Junk and other mail folders with no luck.Cannot track the order as website session expired and need a order confirmation number.Cannot...

Roaming data

My contract ran out in 2017, but I get roaming free because I had said contract before 2017. If I upgrade my contract will I loose my free roaming whilst abroad? 

Resolved! Partial Broadband Dropouts

As of last week, I have been getting full dropouts in Wi-Fi service and some Ethernet dropouts (some devices still work via ethernet and other's don't such as EETV). Not sure if "dropouts" is the proper terminology but all the devices are still conne...

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tdmello by Investigator
  • 146 Views
  • 7 replies
  • 0 Helpful

EE communication

Has anyone had communication issues with EE?Took out a broadband deal with EE in February, the agent I was speaking to said there’s a 6month Xbox game pass with my 500mpbs contract and I’ll receive this after my first payment which was in March. Wait...

rvnmxj by Visitor
  • 25 Views
  • 2 replies
  • 1 Helpful