26-07-2023 10:28 PM
I had bt upgrade to fibre "faster" broadband last week and it's not faster and has now packed up altogether. Router is flashing pink, have reset but no joy. Any suggestions please.
26-07-2023 10:48 PM
I had bt upgrade to fibre "faster" broadband last week and it's not faster and has now packed up altogether. Router is flashing pink, have reset but no joy. Any suggestions please.
26-07-2023 10:50 PM
Which router have you?
This is the EE Community. If you are on BT BB you should be enquiring of them.
26-07-2023 10:52 PM
BT smart hub 2 but arranged on EE mobile & broadband plan. I pay EE for broadband.
26-07-2023 10:57 PM
Welcome to EE's Home Broadband Forum.
How long has this been happening?
What does it say after you log into the router:
Obscure your names & any digits in the BB Username but post the 1st 2 parts of the (Broadband) IP address. This might tell us at which stage EE have got to.
Does the landline phone work? Do you get a dial tone? Does it announce your correct no. when you dial 1470 17070?