06-02-2026 09:03 PM
06-02-2026 09:04 PM
My internet hub is flashing amber
06-02-2026 10:04 PM
https://ee.co.uk/help/device-help/compare-our-smart-hubs
What hub are you using and what speed package do you have?
06-02-2026 10:42 PM
Router is trying to connect to BB. If it continues to do so for more than 5 mins. it means BB ain't there!
If it is a neighbourhood issue, you could consult Check service in your area to see if any faults are being attended to in your local area. You may also report your problems there.
Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.
What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?