Moving house

SaraBaud
Visitor

Can someone explain why there is only fibre option available at my new flat. I’m renting and thought I’d be able just to move my current  broadband over but told it’s not compatible.

if landlord doesn’t agree with holes etc needed to be drilled what happens. I migrated over from Bt to ee so mobile and internet are tied together 

very confused

1 SOLUTION

Accepted Solutions
JimM11
Community Hero
Community Hero

@SaraBaud Migration has nothing to do with anything, if your home move is to a fibre only area as it's priority then you are stuck, you need to square it away with your landlord that Broadband service has to be that way now, it's an all or nothing situation unless you look to see if you can have mobile broadband in the area. 

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3 REPLIES 3
JimM11
Community Hero
Community Hero

@SaraBaud Migration has nothing to do with anything, if your home move is to a fibre only area as it's priority then you are stuck, you need to square it away with your landlord that Broadband service has to be that way now, it's an all or nothing situation unless you look to see if you can have mobile broadband in the area. 

Filanioluwaroti
Visitor

Pls what can I do now,I'm moving house but the new property has active ee ,my own broadband can not be installed there ,what can do now ? Thanks 

@Filanioluwaroti You will need to get the previous tennants to cancel there Broadband connection with EE, that will allow you to then get what is required.