I moved into a new home with a Mitsubishi air source heat pump installed. I have tried to set up the Melcloud app but cannot get it to pair with my EE broadband router, and the adapter and wifi router is in the same room. I have followed the set up instructions to no avail. It seems that the App only works on a 2.4Ghz wi-fi band and needs to be IPV4 - how do I check these settings on my wi-fi router? I am not technical, so easy to follow instructions please would be welcome.
