07-01-2025 10:33 AM
Hi,
I was a BT customer and used the multiple email addresses provided. Now that I have switched to EE I seem unable to access the page that allows me to manage the multiple addresses. Is there a way in which I can manage them from with the EE app / web pages. I cannot find it.
Cheers,
Ian
07-01-2025 10:53 AM
@IanAshley the following article may help you, but you will need to contact BT I beleive.
07-01-2025 11:01 AM
How do I contact BT when I am no longer a customer?
07-01-2025 11:22 AM
@IanAshley Did you read the link I provided?
How can I manage my e-mail addresses after moving to New EE?
You’ll need to log in to My BT and go to Your Products & Manage Email. This option will only show on My BT (it won’t be available on My EE) so you’ll need to log in at www.bt.com/mybt and use your BT ID (not your EE ID).
07-01-2025 12:27 PM
There will be nowt on EE pages to manage BT email. You'll need to enquire of BT itself. I believe if you've moved your BB from BT to EE you retain your BT email unchanged,