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Manage BT email addresses

IanAshley
Explorer

Hi,

I was a BT customer and used the multiple email addresses provided. Now that I have switched to EE I seem unable to access the page that allows me to manage the multiple addresses. Is there a way in which I can manage them from with the EE app / web pages. I cannot find it.

Cheers,

Ian

4 REPLIES 4
Mustrum
EE Community Star
EE Community Star

@IanAshley   the following article may help you, but you will need to contact BT I beleive.

https://community.bt.com/t5/Email/What-happens-to-my-BT-Email-and-BT-Cloud-if-I-move-from-BT-to/td-p... 

IanAshley
Explorer

How do I contact BT when I am no longer a customer?

Mustrum
EE Community Star
EE Community Star

@IanAshley   Did you read the link I provided?

How can I manage my e-mail addresses after moving to New EE?
You’ll need to log in to My BT and go to Your Products & Manage Email.  This option will only show on My BT (it won’t be available on My EE) so you’ll need to log in at www.bt.com/mybt and use your BT ID (not your EE ID).

XRaySpeX
EE Community Star
EE Community Star

There will be nowt on EE pages to manage BT email. You'll need to enquire of BT itself. I believe if you've moved your BB  from BT to EE you retain your BT email unchanged,

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