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24-01-2025 06:05 PM
Hi, From yesterday Broadband not working
2 REPLIES 2
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24-01-2025 06:32 PM
@Rawel-Sajnal what broadband service and router do you have?
What lights are on the router and ONT if you have one?
Is your phone working if you have one?
Have you followed any of the steps in the Help page?
Contact us about your broadband and landline
Call us
Monday to Friday, 8am to 9pm
Saturday and Sunday, 8am to 8pm
From your EE mobile
150
From any other phone
0330 123 1105
Calls are free from an EE number. Charges may apply if you call from another network.
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24-01-2025 07:29 PM
Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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