20-01-2026 08:21 AM
Hi - I understand that I can benefit from the EE One sim-only deals thru my BT broadband subscription, but it seems that there's no way thru the app or the website to link my BT Broadband using my BT account number. It requires an EE Broadband account number . . . which i don't have. Does it need to be done over the phone?
20-01-2026 08:36 AM
For EE one deals you'd need to move from BT to EE broadband
20-01-2026 09:47 AM
Hi - just been onto BT help and they said they can offer me the same deals as a BT Broadband customer as EE and BT are the same entity. Awaiting confirmation of the offers. . . .
21-01-2026 08:53 AM
Good morning @failte
That is great news, thanks for coming back and letting us know.
I hope you get the deal you are looking for.
Have a great day.
Ritu