cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Leaving broadband contract? How to

Ryry12363
Visitor

How do I go about letting ee know I’m leaving at the end of my contract? 

3 REPLIES 3
Profile closed
Not applicable

Hello @Ryry12363 

If your leaving EE Broadband then give them a call on 0800 079 0544

Also there is more Information here - How do I cancel my broadband, landline or TV plan? 

Mustrum
EE Community Star
EE Community Star

@Ryry12363  you can find details on what to do in the following Help pages.

However if you are leaving but going to another supplier provided on the Openreach network then you should not contact EE but leave it all to your new supplier.

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan 

HTH

XRaySpeX
EE Community Star
EE Community Star

To cancel your EE BB & Home Phone either:

  1. If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 2) in my sig. and give 14 days notice OR
  2. If you want to migrate your BB to another ISP other than VM & if you're not changing to or from FTTP, you apply to them directly & they'll take care of everything bar your final EE bill.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP