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Landline stopped working - says number is temporarily unavailable when i dial ou

CharlieNam
Investigator
Investigator

My landline has stopped recieving calls and placing calls. It was working fine last night.

When I dial out it says this number is temporarily unavailable, and when i dial my mobile (not EE but another provider) it says this number is unavailable.

My broadband connection seems to be working fine for the computer and mobile.

I have unplugged the phone line and the power cable and replugged after about 10 seconds - and the phone still doesnt work. I called the tech folk but there is a 45min wait. Any suggestions?

72 REPLIES 72
That's understood thank you, and is why I'm writing to them. I do wonder
if EE read this forum, but they might be too embarrassed to do so, or
suffer mental anguish.
Allystone77
Visitor

Is there no live chat as I can’t get through on the phone as the phone lines seem to be down??

Rach_H
EE Community Support Team

Hi guys,

Latest update: Following a further fix overnight to a technical fault impacting voice calls on our network, we’ve been monitoring the situation throughout the day and services have been running as normal. We continue to conduct enhanced monitoring to prevent recurrence. We sincerely apologise for any inconvenience this issue has caused.

Rach