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Divert calls from landline to mobile

Old-Bill
Investigator
Investigator

Good morning. I wish to temporarily divert landline calls (EE) to my mobile phone (None EE) I have tried *21* and was told my landline did not support this. I tried 150,1,2,4,1 but that also did not work. I have a pre paid account for a certain number of calls from my phone including mobiles so any diversion should not incurr a charge.My landline phone is a panasonic touch pad. How is it done please.

 

1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

Hey @Old-Bill  do you still have an old fashioned Landline that plugs into the phone socket? If so you will need to call customer services and get the service added to your phone account. If I remember it is one of the chargeable extras - £5 per month I think.

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5 REPLIES 5
JimM11
Brilliant Contributor
Brilliant Contributor

@Old-Bill If your landline support's call divert, see the link below to the home phone help.

Using Your Digital Home Phone Features | Home Phone Help | EE

Mustrum
EE Community Star
EE Community Star

Hey @Old-Bill  do you still have an old fashioned Landline that plugs into the phone socket? If so you will need to call customer services and get the service added to your phone account. If I remember it is one of the chargeable extras - £5 per month I think.

Thanks JimM11. I had tried all those suggestions and it did not work. Another reply has explained why - still plugs into the old phone socket so would have to pay for the service which as a one off is not worth it. Thanks for the reply.

 

Old-Bill

Thanks Mustrum. Yes thats me - old phone socket. As a one off it is not worth the cost. Will stick to 1571. Thanks for the reply  Old-Bill

Mustrum
EE Community Star
EE Community Star

@Old-Bill  no worries, actually I think the prices have gone up again, plus unless you have a call plan you end up paying a connection charge as well as the cost of the call. Not cheap these days.

You could possibly leave a message on your answer service to ask people to call your mobile -  just a thought.