Landline loses Caller Display

OldBTNewEE · ‎03-02-2025

This morning I selecyted a 2 yr BB & LL contract with BT/EE. Emails have arrived saying I have lost Caller Display on the landline. It's the most useful feature for me!

I did move to PAYG. Would I get Caller Display be included if I ressumed Unlimited Minutes on the Landline?

Or is there a "free" way of getting it?

XRaySpeX · ‎03-02-2025

Caller Display is on all Call Plans & is free. You should get it anyway. Show us the text of this email. It doesn't make sense.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

OldBTNewEE · ‎03-02-2025

Thx for your reply.

I have been on the phone and they confirm what you say - PAYG DOES retain Caller Display.

The email I received had the Title;

Stopping your services.

"You've asked us to cancel some services at;"

Then my address - followed by Screen shot below; { I now assume "PRIVACY Caller Display" is different from Caller Display - if so, MY mistake}

Thanks again.