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I do l pay my phone bill and phone contract at the same time?
I started using ee phone contract from last month but have not received any bills for that. I only received data plan bills, is there any possible l can pay my phone contract bill as well? Please help.
Data Plan
Hi, I’ve recently put my add on sim card into a different phone but the data plan has moved with it and when I check my account it tells me that the sim is still on a unlimited plan but on the phone it tells me it has 2GB of data it can use, can anyo...
Switching from BT to EE mid contact
My BT broadband contract runs out 31st May ‘25, will I be charged a penalty for switching to EE in April?
HOW DO I CONTACT EE WITHOUT A PHONE
My phone isn't starting and I need to contact EE. There is no email address, I can only use the live chat if I have the app, the app is only for phone and Ipad (i'm on my laptop). How do I contact ee without a phone? This is ridiculous!
People can’t hear me on the phone
Hi , People can’t hear me on the phone. This is the second day within the last week. When using a WhatsApp call, people can hear me, OK. I am unable to contact EE technical support. When calling 150 the call gets disconnected. Please help.
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
How to make a complaint
My 80+ mum has just had an early cancellation bill for over £600 due to a cold caller BT/EE representative informing her that her landline was out of contract. Now she has a landline that cannot accept incoming calls.help and advice needed please
Resolved! Application error: a client-side exception has occurred
No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred". My husband's account works fine, but mine d...
Porting has failed
I am transfering 4 numbers for my family from BT to EE. the porting should have started on friday but nothing happened untill this morning when my wifes number has been ported to the sim i set up with my number. I am very concerned as we have all ha...
EE Perks not generating codes
My EE Perks homepage is showing that I have 5 codes left to use. However when I click on the "Get New Code" button, the page refreshes but nothing generates.I've spoken to various people on the phone over almost a fortnight, and it keeps getting pass...
