LAN clamped at 100Mbps on Smart Hub Plus

[adrianmay]

When I plug my linux laptop into a cheap gigabit switch it shows 1Gbps in ethtool. When I plug it into the Smart Hub Plus it shows 100Mbps.

This router is advertised as having 1Gbps LAN ports. If that's physically true but the firmware clamps them at a tenth of that speed, the router should be advertised accordingly.

100Mbps is slower than fibre broadband and people want to use ethernet for its stability, so this undermines the speed claims of the higher-priced broadband deals.

Is there a workaround or setting to fix this, or can I look forward to a firmware update?

[XRaySpeX]

The SH+ is not being clamped to 100 Meg. If you look round here you'll find plenty of peeps getting 1 Gig over Ethernet from it.

[adrianmay]

I did a controlled experiment on the SH+ in factory state.

[Minkey1]

Just tested mine.

925/110 at the router.

741/110 to my phone over wifi.

[JimM11]

@adrianmay All 4 off the LAN ports on the EE Smarthub+ are 10/100/1000 auto sensing, and negotiating with your laptop at the 100Mb/s speed, so either a hardware, or software issue, only other most common, is the rj45 cable with only 4 cores connected, that is automatic 100Mb/s no matter what, 1Gb/s requires all 8 cores connected. Wan port is 2.5Gb/s and the fastest port on the router. 

[adrianmay]

I believe you. My post is about the LAN ethernet ports.

[adrianmay]

If you read my post carefully, you'll see that my laptop is happy to go at 1Gb when plugged into a gigabit switch but it drops to 100Mb when plugged into the SH+. I used the same cable for both tests. It does rather look as if the SH+ is insisting on 100Mb in the negotiation you mention.

I believe that the WAN port goes fast. Otherwise I (and other people) would not be measuring >100Mb from the internet to a *phone over wifi*.

Has anybody actually measured >100Mb from anywhere to the *LAN ethernet* ports of the EE SH+? 

Cos if not, full fibre is a mis-sell. Nowhere does it say "wifi only" against the speed claims, nor would it sell very well cos wifi is still flaky after all these years.

I think it's a kernel configuration issue and has been like this in all routers for years. But over copper broadband nobody noticed cos it didn't matter.

Actually, it matters for moving data around the house but you solve that with a gigabit switch so that you only need to use one LAN port on the router.

[mikemodd]

What happens if you plug the SH+ into the switch ?

What speed does the switch report ?

[JimM11]

@adrianmay I have tested the four LAN ports on the EE Smarthub+ router for auto negotiation of Lan Port speed, but had to do it via two older switches as do not have an older device to force down, 10Mb/s switch forced both Laptop and EE down, 100Mb/s switch did the same, there is no way to check the actual port on the router but as the switches can only output at 10mb/s and 100mb/s and both worked fine, indication on the switch has output status by colour and did show correctly.

I have also Lan/wan tested through the router on internal network to ensure max speed which for me is 1Gb/s and throughput of both is there.

The wan port is 10/100/1000/2500 auto so you know, wan is currently sitting a 1000 due to Nokia ONT wan port input.

[adrianmay]

So your second paragraph means that you pulled data:

1) from some place connected to the WAN port,

2) into the *EE Smart Hub Plus*,

3) out of its LAN ethernet port,

4) faster than 100Mb?

And you're quite certain of all those criteria?