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Keeps Flashing orange

realVSgame
Visitor

Anyone else having the Wi-Fi pro 7 hub just flash orange I have had it since 7pm and tried everything reset, unplugged, checked cables everything and still not connecting. And apparently from what I can see there is nothing wrong with the network in my area

13 REPLIES 13

Switch providers!!!

@Lolly52anne Was an old post were EE swapped over the 1.6Gb/s service to try and mainstream it with all the others, did not go well and took few weeks to sort it all out EE wise. Long gone now that fault condition.

You can do a text to EE from a mobile registered to your account, it is HELP to 66033, will have EE check your connection out and a call back if/when an issue is found.

Edit:- Also linked the about lights since you selected that post with the Pro hub.

EE Smart Hub 7 Pro lights | Broadband Help

Thanks. I will try that!

@Lolly52anne Earlier also @XRaySpeX linked the check service just incase there is an area wide fault, so worth doing as EE may already be aware off the connection issue. ONT may also show if the Fibre is down, normal is Power and Pon solid Green, Lan flashing with the EE Hub sending data back/forth, anything RED or LOS on you are down hard.