Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Just got swapped to ee from Plusnet, can't linc device broadband even tho all my

Chelsea5506
Explorer

‎31-07-2026 09:16 PM

 
0 Helpful
4 REPLIES 4
JimM11
Community Hero
Community Hero

‎31-07-2026 09:21 PM - edited ‎31-07-2026 09:21 PM

@Chelsea5506 Just today was it for the changeover PN to EE? Then give it until midnight if not all working by tomorrow, EE CS is open from 8am, give them a call.

https://ee.co.uk/help/broadband/getting-started

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎31-07-2026 09:22 PM

Please finish your statement by typing it in the big text box, like this, & not in the limited title line where it gets truncated & made senseless.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chelsea5506
Explorer
In response to JimM11

‎31-07-2026 09:35 PM

Hi ,no it was the 15th July , not very good on 

Phone as my hearing is shot to pieces so thought maybe an alternative solution 

 

0 Helpful
JimM11
Community Hero
Community Hero
In response to Chelsea5506

‎31-07-2026 09:38 PM

@Chelsea5506 Post after your opening has a link to setting up an EE Hub, look at that select yours and go from that point onwards.

If there is anything specific list it and see if the Forum can help you out to resolve what may/may not be going on with it.

0 Helpful