Joke

jamie294
Investigator
Investigator

Need to pay WiFi bill as WiFi not working and can’t even get into bloody app joke 

1 SOLUTION

Accepted Solutions

Hi @jamie294 

Was your bill overdue.

If yes it can take 24 hours to reactivate a service from tomorrow.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Ali_A
EE Community Support Team

Hi @jamie294 

Are you trying to pay a fixed-line broadband bill, or mobile WiFi bill payment? 

Ali 

I have now paid my WiFi bill and WiFi is connecting but saying no internet connection 

jamie294
Investigator
Investigator

I have paid my WiFi bill this morning and WiFi still not working!

Hi @jamie294 

Was your bill overdue.

If yes it can take 24 hours to reactivate a service from tomorrow.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

@jamie294 : What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP