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JVC LT-32CR230 TV is slow to connect to EE Smart hub plus.

APACHE060
Investigator
Investigator

‎04-02-2025 05:04 PM - edited ‎04-02-2025 05:05 PM

Hello,

I have a JVC LT-32CR230 TV, and the TV is connected to my EE Smart Hub Plus router by ethernet Cable, find that when I trun the TV on it shows on the main screen not connected after about 1 min it changes to connected, and when I try to open an app on the TV the following message comes up on the screen saying not connected click off the box and the TV connect to the router, has change the ethernet cable but no good.

Any help would be great.

Thanks

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4 REPLIES 4
humeka
Valued Contributor
Valued Contributor

‎04-02-2025 05:25 PM

Have you tried using the WIFI connection ??? I know doesn't answer your question , but I've found the Smarthub Plus signal to be a lot stronger than the Smarthub 2.

EE Full Fibre Gigabit, Smart Hub Plus, EE TVR & Mini Box ,4 Digital Voice ALEXA Advanced Phones, 6 EERO6 Mesh ,10 SONOS Speakers,5 Reolink Cameras, AES Access System, 3 HP Windows PCs, 2 Samsung Tablets, Samsung Phone, SMARTTHINGS/Hubs,ACTONTILES,TinyCam, HIVE,SOMFY,FIREANGEL,KASA,TAPO,FUSION360,Creality 3D Printer & Scanner, 10s of Zigbee smart devices.
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JimM11
Brilliant Contributor
Brilliant Contributor

‎04-02-2025 07:57 PM - edited ‎04-02-2025 08:00 PM

@APACHE060 You are aware that the EE Smarthub+ router Ethernet port takes 30 seconds for a fresh connected device, ie your TV to authenticate against the port, this has been reported for yonks on the forum. The only known work around is to put a switch in front of the EE Nic port to stop that from happening. If you wish to do this let me know, will find and link the post. Link below will take you to the post.

Solved: forced move from bt to ee, do not like the new router , not impressed - The EE Community

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APACHE060
Investigator
Investigator
In response to JimM11

‎04-02-2025 08:42 PM

Hello,

 I tried to connect using WIFI and the wait time was 10 seconds, Please send me the link, so I can use cable connection.

Thanks

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to APACHE060

‎04-02-2025 08:53 PM - edited ‎04-02-2025 09:24 PM

@APACHE060 It's in the posting above, just click on the link and it will take you there. Read and any questions just let me know. Amazon info links, barrel cable if you wish to power the switch from a usb source or back of the EE Router usb port. You do get a standard mains adapter with the router, your choice. 

 

LINDY

1.5m USB to 1.35mm Inner / 3.5mm Outer DC Cable, 70266

 

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