Issues setting with the Broadband

HBalogun
Visitor

‎25-01-2023 11:48 AM

Hi 

i received the EE broadband hub and i having issues setting it up. I called the customer service number and was directed to the EE Diagnostic bot. i followed the instruction and it saying "We have been unable to auto match this mobile number with a EE account. Is there an option to speak to an agent to help with the issues. 

 

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2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

‎25-01-2023 12:14 PM - edited ‎25-01-2023 12:15 PM

@HBalogun   from the Help pages, option 3

Phone

All our brilliant teams are based in the UK or Ireland.

Calling from EE mobile              150

Free to pay monthly
25p per call on pay as you go

Calling from EE landline            
0800 079 8586

From another provider             
0800 956 6000

XRaySpeX
EE Community Star
EE Community Star

‎25-01-2023 12:36 PM

What are the issues you are having? Maybe we can help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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