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Internet not working

Wanchart
Visitor

Hi. I have used EE broadband for two weeks. There was no problem until last night. The device keeps flashing orange. What should I do?

1 REPLY 1
Mustrum
Ace Contributor
Ace Contributor

@Wanchart   is it working now?

If not you could follow the steps in the Help Page:

https://ee.co.uk/contact-ee/technical-support/broadband-landline 

Contact us about your broadband and landline

Text EE for a call back

If you need help with your broadband, text HELP to 66033

If you need help with your landline, text PHONE to 66033

Charges may apply at your standard rate.

  1. We’ll run tests on your connection to find out what’s going on.
  2. If you need an engineer, we’ll text you in 15 minutes to book a slot.
  3. If you don’t need an engineer, we’ll call you within 30 minutes to help solve your issue.
 

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Saturday and Sunday, 8am to 8pm

Call us

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Saturday and Sunday, 8am to 8pm

 

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From any other phone

0330 123 1105

 

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