09-08-2023 06:08 AM
Why has Internet been cut off a week before my bill date and only been with btwifi less than a month
09-08-2023 07:58 AM
Good morning @PAULGLADDEN88.
Welcome to the community.
Are you able to log in to your online account to see if there is a balance?
If not, please give us a call and our customer care team will look into this further.
Katie
09-08-2023 12:41 PM
If you have BB with BT you need to report it to them.