I need to move the internal broadband box, how do I do this?

[Schockwave]

Hello @Andydee ,

Welcome to the community,

This will depend how far you need to move it, but you can easily order a longer cable  from EBay for instance and plug that into your ONT and the other end into your router, which is what I have done, just make sure it is the right one you are ordering:

https://www.ebay.co.uk/itm/183761622064?var=691362111368

[Andydee]

Thanks for that, not the router but the actual box mounted to the wall that connects to the line coming in from outside.  We're having some building work done.

[JimM11]

@Andydee Are you connected to a Fibre line on FTTP, or the old copper connection and into a OR Master Phone socket, you do say Internal only so everyone is kind of guessing what you need done.

EE CS may gave a solution and any potential charge against what you are trying to do. Give them a call.

[XRaySpeX · Accepted solution]

You need to call CS to arrange an OR eng. to have a look at where the ONT modem on the wall is to moved & to move it if practicable. There will be a charge, possibly about £100, for this.

[Andydee]

Thank you that's very helpful, will do.

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.