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I need to chance my contract

Aptct
Explorer

Hello! I have two weeks trying to call to the costumer service because I need to fix my contract. I suppose to have 12 months of contract and when we were doing it the page refresh and we finished with 24 months of it and we couldn't change it! 

As well I never get the advance of they will install something in my wall (open reach) and when my contract finish in my flat I need to fix the wall and return all this products, I need to call a private electrician or the company do for you? Thank you for any help!! 

11 REPLIES 11

Thank you! 

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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