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I keep getting emails saying to pay my bill

Bob33333
Visitor

‎19-02-2025 02:58 AM

I keep getting emails saying that I need to pay my bill, but when I log onto the EE app, it says payment cancelled or something like this or it says account cancelled

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2 REPLIES 2
JimM11
Brilliant Contributor
Brilliant Contributor

‎19-02-2025 05:50 AM

@Bob33333 As you do not say what or for what product, this link will explain the help for billing. Hope you get it all sorted.

Changing Your Payment Method | Billing Help | EE

 

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XRaySpeX
EE Community Star
EE Community Star

‎19-02-2025 07:12 AM

Does it have a link in it that it tells you to click? Don't go there but what was the link?

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