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I have left EE Broadband but need to retrieve my Billing Statements

JL0012
Visitor

Hi,

Can anyone help me on how I can retrieve my previous Billing Statements after I have already left EE Broadband (changed provider)? I still however have a mobile account with them so I still have access to my account. All I can see there however is my mobile phone bills. Thanks in advance.

Regards,

JL0012

1 SOLUTION

Accepted Solutions
JimM11
Community Hero
Community Hero

@JL0012 If EE has closed down access to your Broadband Account the suspect that you will not be able to see any billing now, you could try calling EE CS to find out.

Contact Us | Help & Support | EE

Does also say on the last part below that you can get to them for up to 6 months.

How Do I Cancel My Broadband or TV Plan? | Profile Help | EE

 

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2 REPLIES 2
JimM11
Community Hero
Community Hero

@JL0012 If EE has closed down access to your Broadband Account the suspect that you will not be able to see any billing now, you could try calling EE CS to find out.

Contact Us | Help & Support | EE

Does also say on the last part below that you can get to them for up to 6 months.

How Do I Cancel My Broadband or TV Plan? | Profile Help | EE

 

Northerner
EE Community Star
EE Community Star

Hi @JL0012 

As @JimM11  says you'll need to speak to EE CS on 150 or via contact us.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.