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Community Activity
Packs and addons
What’s the difference between a pack and a addon??Oh I know what the difference is, you can’t buy a addon using EE’s useless app.
Canada Roaming
Hi any help appreciated.I purchased an all rounder contract to use unlimited data around the world (mainly Canada as I am travelling there now).Yesterday I received this message and it seems like my data roaming for Canada has been removed without an...
Interview request Cardiff
hi i have applied to be a customer service advisor in cardiff and have gotten interview requested 2 times and have had nothing back for a month and a half would be massive help to get this sorted as i really need a job and have a good CV with relativ...
Resolved! Add-on EU Roaming Free - what does this mean?
Hi,I'm currently on an Essential SIM 125 contract. Looking at my add-ons, it states I have EU Roaming with the word free underneath.What does this actually mean - is roaming free in the EU for me? I'm going to Madeira this week so would really like t...
Resolved! Scam re EE/BT merger
I just received a call from a Southampton number (023 8244 2991) claiming I would be receiving a new SIM card tomorrow due to the EE/BT merger. They said they would transfer me to another department, but I hung up, assuming it was a scam. Can you con...
NHS Perk
I went to upgrade today but have been told that my NHS Perk is no longer valid for any plan that I can get for the Samsung S25 Ultra. I've been with EE for 11 years or so and I'm surprised that this perk has been withdrawn and customers not informed....
stBT switch to EE
Just switched from BT to EE. When I search for EE WiFi on my devices it doesn't show and it just connects to the old BT connection which is a drag when I have guests as they are unable to connect to my WiFi. Can anyone help?
US Roaming, no calls can be made. No text messages can be sent or recieved
I have us roaming as part of my package however i cannot make calls or send / recieve text messages. I have checked APN settings and they match the instructions on the ee website. I am unable to text 150 and i am unable to call EE. I am also unable t...
No network connection and unable to report to EE
I am currently experiencing no network. I can't text as no signalI have reported via X but EE say they can't deal with it that way.Error message when checking coverage on the website saying "call us". I have tried over wifi calling as fortunately m...
