How do I test a website to see why it's being blocked by EE advanced security?

[richardfs]

Hi Our business websites are being blocked to users who are coming through EE home broadband. Any suggestions for how I identify the issues please. The websites can be accessed when the advanced security is turned off. I've checked virustotal and no issues are showing.

[Lesley_W]

Hi @richardfs 

Welcome to our community.

Thanks for reaching out about this, I'll get this looked into and drop you a message when I have an update.

Lesley

[richardfs]

Hi Lesley, That is much appreciated. Thank you.

As a quick summary 1.amlcc.com is being blocked by the EE home broadband web protect and advanced web protect products.

Kind regards

Richard

[Lesley_W]

Thanks for the clarity @richardfs 

I'm pleased our forum other users have managed to help troubleshoot and see what is causing the issue. 

I'll be in touch as soon as I can.

Lesley