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How do I swap my phone to the wifi extender

ToddyTod
Visitor

New to EE have set up smart 7 plus. With a WiFi extender. How do I get my phone to connect to the extender for faster speeds as it appears to be stuck on the main hub all the time. 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@ToddyTod  Your phone will transfer to it when it gets further away from the router but closer to the extender.  You can’t control what your device connects too.   Your network is a mesh network so you have to access points but it’s the same WiFi network.   You should be getting roughly the speed regardless if it’s the hub or the extender.  

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