How To Get Full FTTP Speeds via EE Smart Hub through Netgear NBR750?

[ChrisUK24]

Hi everyone,

I recently got upgraded to the FTTP so I have 1g speeds now and the speeds through the EE Smart Hub are great but when I attach my Netgear Orbi to it I seem to only get 90mbps or around that. I currently have a TP Link Deco system connected to the EE Smart Hub and had similar issues with that but it was pointed out I needed to set the Deco system to access point mode and that fixed the speeds but I have tried setting the Netgear Orbi system to access point and it makes no difference so I was wondering if there is something else I need to do?

You may wonder why I am trying to set up an Orbi when I already have a Deco system but I keep having issues with connectivity with the Deco so I am testing an Orbi to see if I could make the switch to them rather than use TP Link equipment.

Many thanks 😁

[JimM11]

@ChrisUK24 So how many of the NBR750 are we talking about unit wise, will take a look and see what can come up with? And please explain what your deco issue is also when you get a chance, open up another thread for that though.

What is the difference between router mode and AP mode? - NETGEAR Support

[ChrisUK24]

Hi JimM11,

I only have the one device at the moment for testing purposes to see if it works better than the Deco system I currently using. I've set it up and tried it both as router mode and access point mode but both return the same speeds.

Thanks for the reply 😁

[JimM11]

@ChrisUK24 If i remember correctly, you have DV and therefore require to have the EE router, and do you wish to use the netgear ethernet connected to that?

[Mustrum]

@ChrisUK24   have I got the wrong router? When I search it comes up as a 5G mobile network router?

https://www.netgear.com/support/product/nbr750/#docs 

[ChrisUK24]

Hi JimM11,

I do indeed have DV so I need to use the EE Smart Hub as the main router.

[ChrisUK24]

Hi Mustrum,

That is correct it has the option to add a SIM card so you can switch to 5G if the main internet is not working although I'm not looking to use this option just the main router side of things.

[Mustrum]

@ChrisUK24  although both will work if both routers have different IP address ranges, the Orbi would be best in AP mode with DHCP off meaning the EE Hub supplies all the IP addresses.

Are you able to check the WAN speed on the Orbi, and is it connected with a Cat5c or better ethernet cable?

[JimM11]

@ChrisUK24 This is the link you need to follow.

How do I configure my Orbi router to act as an access point? - NETGEAR Support

[ChrisUK24]

Hi Mustrum,

I have already put the Orbi in access point mode and got the same speeds as in router mode. This is the issue I'm facing. I switched my Deco to access point mod and got the full speeds I get via the EE Smart Hub but the same doesn't seem to happen with this Orbi. I am also using a Cat5e cable.