Hi @Neenabrok,
Thanks for visiting the EE Community
I am sorry to hear you are having issues with your home broadband. Have you been in touch since the issue began to see what the issue may be? You can check for broadband service issues using our service status checker.
If you have not already you can also text HELP to 66033 and we will run some checks on your connection to find out what is going on and what next steps may be needed.
Alex
