Help with fire stick setup with EE broadband-can’t get rid of cookies screen

[GeraldineG]

I am trying to set up my fire stick. I go thru all instructions, get to Join EE WiFi but in front of the instructions to do do I have a large Cookies screen which I cannot get rid of by using up and down arrows

[Matt_124]

Is it your Home Broadband you are trying to log on to or the public EE WIFI hotspots?

If it is your Home Broadband, this is not called "EE WIFI" but is usually "EE-" followed by a combination of letters and/or numbers (or if you have moved from BT and kept the same hub, the same details would still apply) as reflected on the back of your router. It does not ask you to approve cookies or anything of the sort.

[Steviet71]

EE WiFi hotspots 

[Leanne_T]

Hi there @Steviet71 

Thanks for posting 🙂

Do you have a WiFi hotspots query we can help you with? 

Leanne.