07-06-2026 08:42 PM
Hi x please can anyone advise x I have just had broadband and the extender thing that goes with it x signal is fine for TV, phone etc but when my son plugs his PS5 in it keeps saying signal too weak x it won’t connect x what are we doing wrong x
07-06-2026 10:04 PM
@KimJones123 : Older or weaker devices may not be compatible with the default WiFi settings of EE Smart Hubs. Try setting up Compatible WiFi on the router under Advanced > Wireless Settings > Config > Compatible WiFi (it defaults to 2.4 GHz & WPA2) & connect your problematic 2.4 GHz devices to that.
07-06-2026 10:14 PM - edited 07-06-2026 10:28 PM
@KimJones123 Plugs it in were, to the Hub or to the Extender or even wireless wifi PS5 connection to what device?
The PS5 supports the latest WiFi 6 standard, which offers several advantages over previous WiFi standards. WiFi 6 provides:
The PS5’s Ethernet port supports speeds of up to 1 Gbps (gigabit per second), which is faster than the previous PS4’s Ethernet port. The PS5’s Ethernet port also supports the latest Ethernet standards, including IEEE 802.3az.
Connecting your PS5 to the internet is a straightforward process. Here’s a step-by-step guide: