04-08-2024 04:00 PM
Hi - We were moved over to EE from BT as they are closing down their broadband service. After a few teething problems CCTV, Older devices and service kept dropping out things have settled down.
We have had new fibre in our road and being moved over in a few weeks.
When I asked the EE helper she said you have to pay extra for Game mode and work mode! EE's advert says nothing about paying for these advertised services and when I asked I was told they would advise me how much when the fibre is installed.
Does anyone know if you get it free or how much it costs? There is no mode buttons showing in the EE App.
Kind regards Andrew
Solved! See the answer below or view the solution in context.
27-09-2024 05:31 PM - edited 27-09-2024 05:36 PM
@Andrewkuk : It's under the EE app.
04-08-2024 04:48 PM
@Andrewkuk See this link from the other day below. Addon i think is £5 per month but the to links will get you the idea and explain possibly.
27-09-2024 05:02 PM
Hi - we have EE Essentials 500 fibre broadband but I can't find an or activate the game mode.
Does anyone know how to activate Game mode or Work mode etc?
Kind regards
Andrew
27-09-2024 05:31 PM - edited 27-09-2024 05:36 PM
@Andrewkuk : It's under the EE app.