03-03-2026 08:14 AM
I've had a message in-app that full fibre is now available in my area. When I go through ordering, it seems that digital voice isn't offered on the fibre plans. Or am I missing something?
At the moment, with a family member being ill, the lack of a phone service is a huge inconvenience for me.
Indoor mobile coverage is awful.
Solved! See the answer below or view the solution in context.
03-03-2026 10:54 AM
Yes, you can get Full Fibre (WBC FTTP) up to 900 Meg with DV.
03-03-2026 08:22 AM
DV is available on all FF plans up to 900 Meg.
What does BT Wholesale Broadband Availability Checker > Address Checker estimate for your address? Post the whole table, the text below it and the line above it, blanking out your address.
03-03-2026 08:26 AM
I currently have digital voice with EE
03-03-2026 08:41 AM
Don't use phone no. Use Address Checker as suggested.
03-03-2026 10:47 AM
Ah. Gotcha. I didn't see the dropdown.
| 80 | 63.8 | 20 | 19 | 56.3 | Unavailable | Available |
| 80 | 60 | 20 | 18.1 | 51.5 | Unavailable | Available |
| -- | -- | -- | -- | -- | Unavailable | -- |
| -- | -- | -- | -- | -- | Unavailable | -- |
| Up to 1000 | Up to 220 | -- | Available | 1 Stage |
| Available |
| N |
| Y |
| N |
Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues.
FTTP is available and a new ONT may be ordered.
The exchange is not in a current fibre priority programme
As a WLR withdrawal exchange, product restrictions apply
SOADSL is not restricted at the exchange
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.
For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.
Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service
ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.
Thank you for your interest
03-03-2026 10:54 AM
Yes, you can get Full Fibre (WBC FTTP) up to 900 Meg with DV.
03-03-2026 11:00 AM
Ok. Thanks very much for your help. I'll have to order through CS rather than the app - for some reason, the app asks about tv packages and has digital voice listed below. When I click no for a tv package, the digital voice option disappears, so I lose that option as a addon.
Cheers 👍