Full Fibre - 900mbps - Smart Hub Pro - PS5 performance

[Cambb69]

Hi,

Just paid the £10 a month extra to upgrade to the smart hub Pro and the connection speed is terrible compared to the old router. Im struggling to get 100mbps when doing a PS5 speed test. Ive had to hard wire the extra wifi hub to get  a decent speed but that measn the upstairs now is poor. Any ideas or how to you go about getting an extra wifi hub? Thanks

[Cambb69]

Thanks Jordon. Do you need any details from myself? 

[JordanTA]

I'll hopefully be able to get it but if not ill drop you a DM

[dreid2]

This is an older thread so not sure if you’ve still got issues but I managed to resolve these myself having similar problems. Basically I had to set the router to not broadcast 2.4Ghz and this stopped my internet issues entirely. The only issue this causes is that some older devices and many smart home devices can only run on that band. To fix this I bought a cheap £20 router off amazon that I hardwired into my smart hub pro that broadcasts on this wave only and changed the WiFi name to be a specific network to only connect my smart home devices to. This still means they show up as on my network but they connect to a different WiFi network name. I have since also used the smart WiFi pro as a separate router to hardwire my PS5 into as it takes the WiFi 7 from the Pro router which no other device in my house supports anyway so the connection is uninterrupted by other devices. This boosted the WiFi I was getting at around 250mbps to over 500 because I can’t hardwire the PS5 in its current location, this is a workaround. Not sure if this second step works for you but the first solution should hopefully fix any issues you or others might be having.

[JimM11]

@dreid2 Perfectly good way to do it!

[bobpullen]

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@dreid2 wrote:

To fix this I bought a cheap £20 router off amazon that I hardwired into my smart hub pro that broadcasts on this wave [2.4GHz]  only and changed the WiFi name to be a specific network to only connect my smart home devices to. This still means they show up as on my network but they connect to a different WiFi network name. 

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You needn't have done this. Instead, you could have disabled 2.4GHz on the main WiFi network and enabled the Compatible WIFi feature. Compatible WiFi broadcasts on 2.4GHz only by default and can be configured to use a different WiFi network name.

[JimM11]

@bobpullen Your going to have all the MLO freaks up in arms with juggling and switching of main bands and favouring comp against the other, on the WPA3 or -T, and WPA2 minefield! What's going to happen someone is going to use the same ssid name for both setup wpa2 on the comp and who knows where that's going to go even if the hub allows it which would be surprised if it did not!

[dreid2]

@bobpullen except this is what I tried first and still had the same issues - what appeared to be happening from my side was that the router itself had issues broadcasting both channels.  There were quite noticeable and frequent drops in latency that perhaps are not as noticeable outside of gaming but made online games unplayable the majority of the time. And of course @JimM11 makes another great point on the various security protocols and incompatibility with certain devices. Since doing this I’ve had zero issues across the board and can isolate points of failure more easily if anything does cease to work

[bobpullen]

@dreid2 - apologies, hadn't realised you'd already tried that. Curious that it didn't work though as I can't see how it's any different to the solution you ended up with.

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@JimM11 wrote:

@bobpullen Your going to have all the MLO freaks up in arms with juggling and switching of main bands and favouring comp against the other, on the WPA3 or -T, and WPA2 minefield!

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Not sure I understand your point?

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@JimM11 wrote:

What's going to happen someone is going to use the same ssid name for both setup wpa2 on the comp and who knows where that's going to go even if the hub allows it which would be surprised if it did not!

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You cannot give the Compatible WiFi SSID the same name as the main WiFi network as far as I can tell.

[dreid2]

@bobpullen Agreed! Perhaps something a firmware update may or has fixed since then but a decent and cheap workaround for anybody experiencing something similar 🙂 

[talkandplay]

I tried the new wi-fi 7 router and found wi-fi speeds much slower and less coverage than my Asus router so have gone back to the Asus for now.If you have a few wi-fi 7 devices go for it..if not then prepare to be disappointed.