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Full Fibre 150 - Question about EE WiFi Hotspots

JOAT_Official
Visitor

‎03-11-2024 10:45 PM

Just bought the Full Fibre 150 plan and was wondering how long I would need to wait to access the EE WiFi hotspots?

It's not letting me log into it with my EE account credentials so I'm not sure if I need to use a separate login for the hotspot or if I'm just being impatient (I'll assume the latter but its worth making sure).

0 Helpful
1 REPLY 1
Alex_H
EE Community Support Team

‎04-11-2024 10:12 AM

Hi @JOAT_Official,

Welcome to the EE Community 

Is your EE Broadband plan active as once its active you should be able to access the hotspots.

 With you being a New EE broadband customer once you connect to a EE Wifi hotspot you would just login when prompted using the same EE ID that manages your broadband account for the app/website, so no need to create a separate login. 

If your broadband is active and you are having issues connecting, you can reach out to the EE Wifi hotspot team via e-mail or phone using the details here Contact us | Find WiFi hotspots | EE WiFi

 

Alex