Title: FortiGuard Still Blocking Official Lahore High Court Website (lhc.gov.pk)
Hi everyone,
I’m hoping someone from EE’s technical or network team can help me resolve a persistent access problem that’s been ongoing for several months.
Whenever I try to visit the official Lahore High Court website (https://www.lhc.gov.pk) on my EE broadband connection, I get this message:
FortiGuard Intrusion Prevention – Access Blocked
The page you have requested has been blocked because the URL is banned.
This is an official Government of Pakistan High Court website that I need to access regularly for my pending legal case.
What I’ve already tried
- ✅ Turned Web Protect off via the EE app.
- ✅ Restarted both my EE Smart Hub Plus router and PC.
- ✅ Flushed DNS, cleared browser cache, and renewed IP (ipconfig /flushdns, etc.).
- ✅ Tested with VPN (ExpressVPN) and without VPN — still blocked.
- ✅ Checked for any security software conflicts. I’m currently using Webroot, but even with it turned off, the block persists.
- ✅ Confirmed that the hosts file is clean.
- ✅ Verified through PowerShell and Windows Security that no Norton or Fortinet software is running locally.
- ✅ Tried both Ethernet and Wi-Fi connections.
- ✅ Used my phone’s mobile data (non-EE network) — the site opens fine there.
So the issue seems to occur only on my EE broadband line.
Traceroute results
I ran tracert lhc.gov.pk and here’s what I got:
Tracing route to lhc.gov.pk [103.226.216.153]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.254
2 6 ms 5 ms 5 ms 172.16.18.99
3 * * * Request timed out.
4–9 EE/BT international backbone routers
10–30 * * * Request timed out
Trace complete.
This shows the route is being dropped before reaching Pakistan, which looks like the FortiGuard filter or an upstream EE security gateway is still blocking it.
Related behaviour
This suggests the FortiGuard block might also be interfering with related subdomains used by the High Court’s case-management system.
What I’m asking
Could EE please:
- Escalate this to the network security team, and
- Whitelist or remove the FortiGuard block for lhc.gov.pk and its subdomains (particularly data.lhc.gov.pk)?
This is an official government site, not harmful or inappropriate, and it’s essential for legal case tracking.
Additional notes
- My broadband plan is EE Fibre with Smart Hub Plus.
- I access the web via Ethernet connection, not Wi-Fi.
- Other websites work perfectly — it’s just this domain being blocked.
Thank you very much for your time and any help you can offer.
I really appreciate any EE staff or community members who can help get this resolved.
Best regards,
Sib6
